Vallées et Plateau d'Ardenne Holidays from AU$2,492

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Perfect location, friendly staff. Room had dust under the radiator and caulk in the shower had mold. As did the windowsill in the bathroom. Bed was comfortable. No view out the Windows and hall way was pitch black until you walked a few feet into it. Slept well. Appreciated the ceiling fan and AC.

The Hotel was ok.... Not bad, not great, just ok. We arrived early and tried to check in, but we could not. No big deal, they took our luggage, we changed and hit the streets. I had major jet lag and needed to take a bath once we came in for the evening. Drew a bath, soaked and relaxed, BUT WAIT... when I drained the tub, it backed up the shower. The grime and smell that came out was horrid. So apparently the tub, shower and sink drains were all connected. So taking a shower, it would flood the floor and back up into the tub. Brushing your teeth backed up into the shower.... Never ending issue and not enough towels to keep the floor dry. This was the worst part of the Hotel stay. All the Staff were really nice, even bringing me a new hair dryer because I couldn't figure out how to use the one in the room, lol. The area is decent, cars, bikes, and motorbikes go VERY FAST on this tiny wide street. There is a convenient store right across the street which was nice to grab snacks and extra drinks. It is a little walk to get anywhere you want. If you have walking issues, this might not be the place for you as far as location. We loved the extra walks to take off a few waffle calories, lol. The area is not sketchy, but there were a few vagrants, just say no or shake your head and they move on. Overall, it was a good stay, just couldn't give 5 stars due to the plumbing.

Room was okay, generally clean. But unsure of carpet (we both had bites on feet and ankles)